Live Tap & Scan Touchpoints for Hospitality & Retail
Turn first-time customers into regulars, and regulars into fans. It all starts with a tap.
TapSpot turns tables, counters, posters, and packaging into smart touchpoints. Run loyalty programs, collect reviews, and share a branded multi-link page from one TapSpot QR or NFC Dot.
8 MIN SETUP
ONBOARDING WIZARD
NO CARD REQUIRED
Meet
tapspot
TapSpot combines dynamic QR codes, NFC taps, and simple software to connect the physical world to online customer actions. From one TapSpot, customers can join your loyalty program, leave a review, view your menus, visit your branded multi-link page and more.
Staff Dashboard
Put TapSpot on a table, counter, receipt, poster, or product - customers scan or tap, then go exactly where you want. You stay in control from one dashboard.
And because TapSpot uses dynamic links, you can update where everything points any time, without printing new QR cards, posters, or labels.
- Launch loyalty and rewards that bring customers back
- Collect more 5-star reviews while the experience is still fresh
- Share a multi-link page for menus, offers, socials, bookings, and more
- Update destinations any time without printing new QR codes
Customer Experience
Loyalty That Brings Customers Back
Replace paper loyalty cards with smart digital rewards.
Customers join in seconds with a tap or scan - You can change rewards any time from one dashboard.
Most loyalty systems fail because they add friction. Customers forget paper cards, and staff don’t want more admin. TapSpot Loyalty is built around the touchpoints you already use, so customers can join, earn, and redeem rewards with minimal effort.
STEP 1: JOIN
Customers join your loyalty program by scanning a QR code or tapping an NFC Dot.
STEP 2: EARN
Customers earn rewards based on your rules, such as visits, purchases, or specific actions.
STEP 3: REDEEM
Customers redeem rewards in the way that suits your business.
Reward loyalty. Increase repeat visits.
Keep customers coming back.
Get More 5-star Reviews
Make it effortless for customers to leave a review with a tap or scan.
01
Place your TapSpot touchpoint
Place a TapSpot Dot where customers already pause - like tables, counters, receipts, posters, or packaging. Print it once, - update it any time.
02
Customers tap or scan
No app required. Customers scan the QR code or tap the Dot with their phone.
03
Reviews on your chosen platform
Send customers straight to Google, TripAdvisor, Yelp, or any review link you choose. No searching. No friction.
Most businesses don’t have a review problem - they have a timing problem. Customers are happiest in the moment, but the review request comes later (if at all!) TapSpot helps you ask at the right time, with a simple tap or scan that takes customers straight to the review page you choose. Need to change the link? Update it in seconds without printing new QR cards.
Or anywhere
else
else
TapSpot is designed to be simple to start and easy to expand.
Begin with the essentials, then unlock more businesses, staff access, and advanced controls when you need them.
Multi-link pages for everything your customers need
Give customers one branded page that brings everything together: menus, loyalty, reviews, offers, and more. One TapSpot. Multiple actions.
Customers don’t want to hunt for the right link. They want the next step, instantly. TapSpot lets you build a simple multi-link page that works from a tap or scan, so customers can choose what they need without asking staff or searching online.
Analytics that tell you what gets used
See what customers are actually engaging with.
- QR scans vs NFC taps
- Top links clicked
- In‑venue location stats
- Campaign performance
- Location metrics
- Time & trend insights
How
works...
From tap to action in minutes
Start free, create your first touchpoint, then track what customers actually do. No card required.
STEP 1
Create your account
Start free, with no card details required. The Onboarding Wizard will walk you through it step-by-step.
Customers tap/scan, then take the action you want them to.
No searching. No confusion. Just better interactions.
STEP 2
Build your first touchpoint
Choose the action you want customers to take:
- Join your loyalty programme
- Leave a review
-
Open your multi-link page:
Menu, offers, socials, bookings, and more
Turn each tap or scan into the customer action you choose.
Choose the action. Set the destination. You’re ready to go.
STEP 3
Place the Dots around your venue
Put TapSpot Dots where customers already spend time or pause: tables, counters, receipts, posters, packaging, and more.
Place each TapSpot where customers are most likely to take action.
The right action, in the right place, at the right moment.
TapSpot is built for busy teams and small independents. You can get set up quickly, start with one use case — loyalty, reviews, promos etc. — then expand as you go.
Pricing
Start free, then scale when you’re ready
NO CARD REQUIRED
8 MIN SETUP
ONBOARDING WIZARD
Monthly
Yearly
Save 20% with yearly
Basic
Free forever – no payment needed
£0
- Single user
- 1 business profile
- 5 active dynamic QR/NFC links
- 2 Multi‑link Pages
- 500 scans/mo
Small Business
Everything in Basic plus…
£25.99/mo
- Single user
- 5 business profiles
- Unlimited dynamic QR/NFC links
- 5 Multi‑link Pages
- Unlimited Region/Area Management
- Campaign Management
- 3 role‑based permissions
- Poster Generator for QR Codes
- Discounts for Accessories
Enterprise
Everything in Small Business plus…
£49.99/mo
- Multi user
- Unlimited business profiles
- Unlimited dynamic QR/NFC links
- Unlimited Multi‑link Pages
- Unlimited Region/Area Management
- Hierarchical Management
- Unlimited role‑based permissions
- Advanced Food & Allergen system
- Largest Discounts for Accessories
FAQs
Everything you need to know before you start
No. Customers can scan with their phone camera or tap an NFC tag.
Yes. TapSpot supports QR, NFC, or a mix of both. You choose what fits each location.
No. You can begin with printable QR codes. NFC accessories are optional and easy to add later.
Customers join in seconds by scanning or tapping. Visits and actions earn rewards, and redemptions are tracked from your dashboard.
No. Your QR code stays the same and keeps working. You can update where it points whenever you like, so the printed code will continue to work without reprinting.
Takes about 8mins to get your first touchpoint live
Turn taps & scans
into repeat customers
Run loyalty, collect reviews, and share a branded multi‑link page from one QR and NFC platform.
For loyalty members
Explore the TapSpot Loyalty member app
Learn how TapSpot Loyalty keeps points, digital stamp cards, rewards and offers from participating businesses together in one account.
Open TapSpot Loyalty